Returns & Exchanges
At iHealth Labs Inc, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your purchase doesn't fit perfectly or meet your style expectations, we are here to help with a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's progress.
Receive Refund or Exchange
After our quality team inspects the returned garments, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing